Afterpay purchases can be refunded or exchanged via post or to a Spendless Shoes store. If you wish to return via post, please contact our customer care team for a Returns & Exchanges form.
TO RETURN YOUR ITEM FOR A REFUND WITH AFTERPAY:
- Jump onto our website and submit an Afterpay Returns Request through the contact form.
- Ensure you include your order number and purchase details
- We’ll contact you by email with everything you need to return your order for a refund
TO EXCHANGE AN ITEM WITH AFTERPAY:
You can send it back to us at Head Office with the Returns & Exchanges form and we can send you out the correct pair. Alternatively, you can head into any Spendless Shoes store with your unworn purchase. If you decide to return in store, bring along the tax invoice we emailed you as proof of purchase. Once it has been determined that the returned style(s) are unworn and ready for resale, we will offer you an exchange in store for another style.