Support Team
- Total activity 56
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 29
Articles
Recent activity by Support Team-
OUR REFUND/EXCHANGE POLICY FOR INTERNATIONAL PURCHASES
In order to receive a refund or exchange on an Olympus product, you must mail the shoes back to our support centre. For all mailed exchanges and refunds, an exchange and refund form is available up...
-
OUR REFUND/EXCHANGE POLICY FOR ZIP PAYMENTS
Zip purchases can be refunded or exchanged via post or to a Spendless Shoes store. If you wish to return via post, please contact our customer care team for a Refunds & Exchanges form.
-
CHANGED YOUR MIND?
Olympus is happy to provide a full refund or exchange for change-of-mind purchases. We do not place time frame limitations on returns where a receipt is provided and the shoes have not been worn.
-
CAN I RETURN MY SHOES IN-STORE?
Olympus purchases can be refunded or exchanged via mail or in-store at our exclusive stockists: Spendless Shoes!
-
CAN I PURCHASE OLYMPUS SHOES IN-STORE?
Absolutely! If you love trying on styles before you buy them, or can't say no to fantastic customer service, then Olympus styles can be found in-store at Spendless Shoes. Our exclusive stockists wo...
-
DO YOU TAKE BULK ORDERS?
Absolutely! If you have an item/s you wish to buy in bulk (10 or more pairs), please email our exclusive stockists at: shoes@olympusshoes.com.au or call their online team on 1800 357 427 for assist...
-
DO I HAVE TO BECOME A MEMBER TO PLACE AN ORDER?
As much as we’d love to have you register with us online, you can place an order as a guest shopper. But keep in mind that shopping as a guest means we won’t remember you as a member, and you will ...
-
CAN I USE PAYPAL?
Yes, we offer PayPal as a payment option on our website.
-
CAN I USE AMERICAN EXPRESS?
Sorry, we do not offer American Express as payment option, but we do accept Visa, Mastercard, Afterpay and Zip on our website.
-
ARE OUR SHOES VEGAN FRIENDLY?
At Olympus, we’re always looking for new ways to delight our customers! We pride ourselves on fearlessly fun innovation and cater to a whole range of different customers. That’s why we’re offering ...