Support Team
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Recent activity by Support Team-
CAN I USE PAYPAL?
Yes, we offer PayPal as a payment option on our website.
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CAN I USE AMERICAN EXPRESS?
Sorry, we do not offer American Express as payment option, but we do accept Visa, Mastercard, Afterpay and Zip on our website.
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ARE OUR SHOES VEGAN FRIENDLY?
At Olympus, we’re always looking for new ways to delight our customers! We pride ourselves on fearlessly fun innovation and cater to a whole range of different customers. That’s why we’re offering ...
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IS YOUR WEBSITE SECURE?
Olympus respects the privacy of all its customers. We don't store credit card details on any of our local servers, and any information you input at the checkout is securely encrypted through our pa...
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I FORGOT MY PASSWORD!
Don’t worry there’s no need to panic. If you’ve forgotten your password, head to the ACCOUNT link at the top of the page and click on the ‘Forgot Password?’ link. After that, just enter the email y...
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HOW DO I TRACK MY ORDER?
Once your shoes have been shipped, you will be emailed a tracking code. Olympus sends out its products using Australia Post, so head to their website here and input your code. If you do not receive...
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MY COUPON CODE WON'T WORK ONLINE! WHAT DO I DO?
If you are having problems entering the coupon code at checkout, try copying and pasting the code as it appears in your browser rather than retyping. Failing that, you can give us a call on 1800 35...
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CAN I CHANGE MY ORDER AFTER I CLICK SUBMIT?
Sorry, but there are no changes once you submit your order. If you are unhappy with your purchase, you can post the shoes back to the Support Centre at your cost. Please see our Refunds and Exchang...
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WHAT HAPPENS AFTER I PLACE MY ORDER?
We will send you a confirmation email, which includes details of your order. Delivery times depend on where you live, so check our shipping info if you have any questions.
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HOW DO I PLACE AN ORDER ONLINE?
It’s never been easier! Simply follow these steps: Browse through our product pages using the top menu or search field Click on the styles you want and select the size and quantity from the lists ...